Last updated: 5 July 2026
These terms and conditions govern every booking you make with HHM Wildlife Safaris. Please read them carefully before confirming your safari.
By making a booking with HHM Wildlife Safaris, whether directly, by phone, by email or through our website, you confirm that you have read, understood and agreed to these booking terms and conditions on behalf of yourself and all members of your party.
Once you have chosen your safari or itinerary, we will confirm availability and provide you with full trip details and pricing. Your booking is confirmed once we receive your payment in accordance with our payment terms below and issue written confirmation.
Full payment is required upfront to confirm your booking. Your safari, accommodation and related services are reserved once we have received cleared payment in full. Details of accepted payment methods will be provided at the time of booking.
We understand that plans can change. Cancellation requests must be made in writing to info@hhmwildlifesafaris.com. Each cancellation is reviewed individually, taking into account the timing of your request, the arrangements already made with our partners, and any costs already incurred on your behalf. We will confirm the outcome of your request in writing as soon as possible.
If you wish to change your travel dates, itinerary or number of travellers after booking, please contact us as early as possible. We will do our best to accommodate changes, although this may be subject to availability and additional costs from our partners.
Occasionally circumstances beyond our control, such as adverse weather, park closures, government regulations or other events of force majeure, may require us to amend your itinerary. Where this happens, we will inform you as soon as reasonably possible and arrange the most suitable alternative available.
You are responsible for ensuring you hold a valid passport, any required visas, and for meeting any health or vaccination requirements for travel to Tanzania. We recommend checking current requirements with the relevant embassy or a travel health professional well before departure.
We strongly recommend that all travellers take out comprehensive travel insurance covering medical treatment, emergency evacuation, trip cancellation and loss of personal belongings before travelling with us.
For your safety and the wellbeing of the wildlife and environment, you agree to follow the instructions of your guide and the rules of any national park, reserve or property visited during your safari at all times.
HHM Wildlife Safaris takes great care in arranging your trip and working with reputable partners. However, we cannot be held responsible for loss, injury, delay or damage arising from circumstances beyond our reasonable control, or for the acts, omissions or services of independent third-party providers such as airlines, lodges or park authorities.
If any aspect of your safari does not meet your expectations, please raise this with your guide or with us as soon as possible so that we can try to resolve it during your trip. If you remain unsatisfied afterwards, please put your complaint in writing to info@hhmwildlifesafaris.com and we will investigate promptly.
These booking terms and conditions are governed by the laws of the United Republic of Tanzania, and any disputes will be subject to the jurisdiction of the Tanzanian courts.
For any questions about these terms or an existing booking, please contact us at info@hhmwildlifesafaris.com or by phone on +255 621080188 / +255 742543853.
HHM Wildlife Safaris, Mikumi, Morogoro, Tanzania